Our Hotel Subscription product offers a range of courses for hotel owners, managers, and frontline staff. Owners will benefit from a broad selection of real estate-related courses,
including courses on hotel development, acquisition, debt financing, equity joint ventures, market studies, valuation, franchise agreements, management agreements, and asset management.
Managers will benefit from courses pertaining to the General Manager and each of the department heads, as well as courses that are broadly applicable to managers, such as courses on
technology trends, critical conversations, and a variety of legal matters. And there are courses for training each of the frontline positions in a hotel. Owners and managers are able
to track their employees progress through the courses, including their scores on the quizzes that follow each section of a course. And everyone receives a certificate of completion upon finishing each course.
These are the types of courses you would expect to find in undergraduate and graduate hotel programs. Owners and management company staff learn the skills needed to build, expand, and
better operate their companies. Managers optimize the skills required to run their departments more effectively and gain multi-disciplinary knowledge that enables them to transition
to a new department. By completing the frontline courses, employees are already significantly trained when they start their position, and cross-training enables to them to fill different
roles when need be. They also have the service skills required to set a hotel apart from the competition. What’s more, frontline staff appreciate employers who are willing to invest in
their training. As a result, they are less likely to leave, which decreases the cost and disruption associated with employee turnover. A better trained hotel staff results in a
service culture that makes every customer feel appreciated, which results in increased sales and more profit.
- 100+ courses created by industry professionals.
- Extensive document library to help with daily processes.
- Quizzes within each course to enhance and test your learning.
- Certification for every course completed.
- Reporting component for tracking your employees’ progress.
- View each hotel you operate in real time
- Training videos
- Mobile responsive
- Train multiple employees at the same time
- 24/7 accessibility
- Reinforce and enhance skills
- Increase value of the asset
- Increase value to employers
- Cross-train employees for other positions