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PBX Supervisor-153

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By completing this course, you will learn the necessary details to becoming an effective PBX Supervisor, such as: how to properly train new PBX agents, answering the phone when necessary, creating and maintaining phone lists, how to respond to guest inquiries, along with any other duties that come along with being an effective PBX Supervisor. You will also learn all the service touch points to becoming a successful PBX Supervisor.

Each course includes the following:

  • Learning objectives
  • Course content
  • Knowledge checks
  • Quiz reviews
  • Downloadable forms
  • Customer support