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Discrimination refers to treating people differently and more negatively because they belong to a particular group. Topics in this course include the nature of prejudice, stereotyping, bias, discrimination, ethnicity and race, the causes of ethnic prejudice, discrimination and the law, micro-messages and micro-inequities, communication recovery, written communication, and micro-affirmations.

Each course includes the following:

  • Learning objectives
  • Course content
  • Knowledge checks
  • Quiz reviews
  • Downloadable forms
  • Customer support