Loss Prevention is a comprehensive discussion of factors and situations that can result in lost business or revenue. This training will assist with loss prevention activities, provide information to strengthen your hotel's operations, promote a strong, unified effort by the staff to ensure guest and employee safety and manage risk-related situations in the hotel. Discussed are safety risks including fire, electricity, and carbon monoxide. Guest relations issues including discrimination, prejudice, and refusing service are also covered. Lodging property standard operating procedures
(SOPs) are discussed to reduce loss and improve operational income.