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Management HR Issues

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Management HR Issues explains that a critical conversation is a conversation in which two or more people or groups have different opinions about an issue that has important consequences for the parties. The conversation evokes strong emotions as a result. Course topics include the three kinds of critical conversations and methods to best deal with them as well as basic communication skills.

The "Management HR Issues" course includes the following:

  • Learning objectives
  • Course content
  • Knowledge checks
  • Quiz reviews
  • Downloadable forms
  • Customer support