General Manager

General Manager Functions

Hotel Subscription

The General Manager Functions course explains the roles and responsibilities of the most important person in a hotel, the General Manager. Topics include planning (strategic plans, annual operating plans, and standing plans), organizing (organizational design, coordination, and staffing), directing (motivation, communication, and leadership), and controlling (feedback, financial performance, and actions and personnel).

The "General Manager Functions" course includes the following:

  • Learning objectives
  • Course content
  • Knowledge checks
  • Quiz reviews
  • Downloadable forms
  • Customer support