PBX Supervisor

By completing this course, you will learn the necessary details to becoming an effective PBX Supervisor, such as: how to properly train new PBX agents, answering the phone when necessary, creating and maintaining phone lists, how to respond to guest inquiries, along with any other duties that come along with being an effective PBX Supervisor. You will also learn all the service touch points to becoming a successful PBX Supervisor.

This course is comprised of multiple courses, as well as quizzes that will test your knowledge and reinforce your learning.